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Helpline

Personal Counseling is the 1:1 face-to-face counseling service with a professional counselor.

Anyone who hopes for happiness and health growth of the youth including guardians and instructors can request for counseling with experts, report harmful environment for youth, and provide any youth related information.

What is 1388 Helpline?

○ Offer immediate and convenient counseling opportunity to teenagers who need help. Opened 24 hours, all year around.

○ Through prompt and active support and involvement, we offer one-stop service to youth at risk and prevent possible problems.

How to use 1388 Helpline

유선전화의 경우 1388만 누루세요! 휴대전화 또는 pc폰일경우 지역번호 + 1388을 누르세요!

※ If you press your area code, you can directly call the counselor who are nearest to your area.

Consult Content

We offer both general consultation related to interpersonal relations, career, education, and family is also possible, and emergency counseling on teenage runaway, sexual violence, prostitution or school violence. In case of emergency counseling, we also offer youth emergency rescue program that we directly visit teenagers as occasion demands.

* Currently, the 1388 Youth Helpline does not charge any communication fare. KT, SKT and LGT are contributing to
  free-of-charge communication fare.